Terms & Conditions

Returns, Exchanges & Damages

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* All goods must be inspected immediately upon delivery and before installation. Where possible, goods should be checked while the driver is present.
* Any missing, damaged or incorrect goods must be reported within 24 hours, with photographs and invoice details.
* We cannot accept claims for damage, defects, shade, colour, texture, pattern, size or calibre variation after installation. Samples, displays, catalogues, websites and social media images are for guidance only.
* Special Order, Imported, Non-Stock, Bespoke, Made-to-Order, Clearance, Promotional, Discontinued and End-of-Line goods are non-cancellable, non-returnable and non-refundable once ordered from the supplier/manufacturer.
* Customers remain liable for goods ordered specifically on their behalf, including applicable delivery or storage charges.
* Any quantity calculations or advice provided are estimates only and should be checked before ordering.
* Returns or exchanges are subject to approval.

* Installation of goods confirms acceptance of their condition.